The Company with the official name OPHIDESSA and headquartered in Skopelos, created this website with the aim of better serving its customers. The use of the website by our customers is based on the following terms and specifications, with respect for the relevant legal provisions.
The Company OPHIDESSA tries to ensure the uninterrupted traffic of the Website by making every possible effort to this end. Any temporary suspension of its operation, however, due to factors independent of the will of the Company, cannot be ruled out. In such a case, the Company bears no responsibility.
No data and no information included in this Website can be construed as advice or encouragement of any kind on the part of the Company. Each user / customer visits and uses the Website at his own exclusive risk. The Company tries to ensure, to the greatest extent possible, the accuracy and completeness of the information contained in this Website. It is acknowledged, however, that it may sometimes not be able to fully control all the information contained herein.
The use of the Website by minors is prohibited. However, if such a case arises, the Company bears no responsibility, as it is not always able to control the accuracy of the information provided by the users / customers of the Website.
The users / customers of this Website are invited to use it in accordance with the morals of use, the transactional practice and these terms. They must refrain from illegal and abusive behavior. Otherwise, a claim for compensation may arise from the Company. In the event of non-compliance of the users/customers of the Website with these terms of use and applicable law, the Company reserves the right to take any necessary action, such as in particular prohibiting their access to the services via the Website, as well as processing, moving and deleting messages.
When users/customers enter this website, if they wish to make purchases, participate in competitions and offers, etc., they provide their personal data, which are kept by our Company in a file with the sole purpose of faster and more effective service to our customers, informing them of offers, competitions, new products, etc., promoting the Company's products, as well as future communication. The aim of this information is to enable the measurement of the Website's traffic, to facilitate transactions with the Company and to determine more precisely the needs of our customers. The information provided by the users of the Website / our customers is not distributed to any other organization or partner in any way.
The Website is the intellectual and industrial property of the Company, unless expressly reserved in certain places in favor of the rights of third parties. In this context, in case of infringement of its relevant rights, the Company is protected by the relevant legislation. If anyone wishes to use trademarks, distinctive features, logos, etc. contained in this Website, they are required to obtain permission from the Company or from the third party holder of the relevant right. This Website may not be modified or reproduced or presented publicly in any way, without the relevant permission of the Company.
Personal Data
Visitors to the Website may visit it without restrictions and without having to provide their personal data. Information such as name, full postal address, payment method, credit card number and email address are provided voluntarily only by those users who wish to order one of our products, to register on our website for the purpose of being informed at regular intervals or to send emails.
Information is requested from users of the page upon registration or for the purpose of executing an order or for participating in a competition or for activating telephony and internet services. In addition to the above-mentioned information, additional information may be requested, if required on a case-by-case basis, such as indicative shipping - delivery information of the order, invoicing, etc.
Our Company uses the personal data provided by users of the Website / its customers for the exclusive purposes of executing the order, informing them about offers, competitions, new products, any future communication and confirming / identifying the customer, if this becomes necessary.
If customers make transactions with a credit card, during the first transaction (and possibly in the future) it will be necessary to identify the cardholder's details. The confidentiality of the information is ensured in any case, while any supporting document provided by the customer in this regard remains confidential and is checked only by the competent department of our Company.
The provision of personal data by users of the Website / customers means that they consent to the use of this data by our Company for the purposes mentioned above. Our Company does everything necessary to ensure the maximum level of security and to ensure the preservation of the personal data of its customers / users of the Website. Provision of this data to third parties, without the consent of the beneficiary, is only done where required by law or by court order.
If the user / customer wishes to modify, correct or delete personal data that he has provided, he must contact the email: OPHIDESSA. Similar communication must also be made in the event that the customer / user wishes to contact our Company for any reason, as well as in the event that he wants to report any problem.
Users / customers who have provided their personal data to the Company have the rights of access, information and objection provided for in Law 2472/97. In the event of direct provision of their personal data by the users / customers themselves to third parties, the Company bears no responsibility for the use of such data. The user / customer guarantees that the data he provides is accurate and true.
The Company makes every effort to ensure the confidentiality and security of transactions through this Website. Users/customers, however, should be aware that transmitting information via e-mail carries the risk of the information being read by third parties, unauthorized persons. Users of the Website should use anti-virus or anti-malware software.
The Company, its agents, directors and employees shall not be liable, in any event, for any consequential, incidental, indirect, special damages or expenses or monetary penalties, including but not limited to lost profits, business interruption, loss of information or data, loss of goodwill, property damage, and any third party claims arising from (or in connection with) the use or presentation of this Website or its content, regardless of whether the Company knew or should have known of this possibility.
The Company does not guarantee that the quality of the products will meet the requirements and expectations of the users, but the products are offered to the users / customers "as is".
cookies
Our Company uses cookies in order to facilitate the operation of this Website. Cookies are files that are sent and stored on the user's computer, allowing the better operation of the Website, without causing damage to the user's computer, while when the customer's order is completed, they are automatically deleted.
Our Company updates its Website at regular intervals, making additions and modifications. Similarly, this policy is updated and modified without prior notification to the customers / users, who are obliged to be informed on their own initiative of any changes to its content.
The users/customers of this Website consent to these terms and conditions of use and to the personal data protection policy, as stated above, which they accept expressly and unreservedly by using this Website without any further wording.
These terms and conditions, as well as any amendments thereto, are governed by Greek law. The invalidity of any term shall not affect the validity of the remaining terms, which shall remain in full force and effect. For any dispute arising from the use of this Website, the courts of Chalkida shall have jurisdiction.
PURPOSE OF DATA PROCESSING
The Company and/or processors acting on its behalf and on its behalf collect, process and use personal data of the Subject, in accordance with the applicable legal provisions and this Privacy Policy. The purpose of collecting and processing personal data is for the Company to communicate with the Subject to serve the request that has been recorded in the communication and expression of interest forms.
The Company collects and processes personal data exclusively and only for the aforementioned purposes and only to the extent strictly necessary for the effective service of these purposes. These data are at all times relevant, appropriate and no more than is required in view of the above purposes, are accurate and, if necessary, are updated.
DATA RETENTION PERIOD
The said data are retained only for the period of time required to achieve the purposes of their collection and processing, and are deleted in a secure manner after the end of this period, unless their continued retention is provided for by the applicable legislation.
DATA SECURITY
The personal data processing process by the Company is carried out in a manner that ensures its confidentiality. The Company takes all appropriate organizational and technical measures for the security of data and their protection against accidental or unlawful destruction, accidental loss, alteration, prohibited dissemination or access and any other form of unlawful processing. More generally, although every effort is made to protect personal data, the Company is not responsible for the improper use of the services of its Website and cannot guarantee the security of the data transmitted to it.
RECIPIENTS OF THE DATA
The recipient of personal data is the Company itself as well as those performing the processing on behalf of the Company.
The Company guarantees that it will not transmit, disclose, make available, etc. the personal data of the Subject to third parties for any purpose or use. However, it reserves the right to disclose information concerning the Subject, if the legislation introduces a corresponding relevant obligation or if such disclosure is required by the competent government/state bodies, administrative authorities or law enforcement bodies.
CONNECTION WITH THIRD-PARTY WEBSITES
Any possible interconnection of the Website through special hyperlinks (links, hyperlinks, banners) with any other third-party website does not imply that the Company assumes any responsibility for the policy followed on this website regarding the protection and management of personal data. The Subjects should ensure that they themselves are informed about the protection and management of their data by the above websites.
RIGHTS OF ACCESS AND OBJECTION
The Subject has the right to know whether his/her personal data is or has been the subject of processing (right of access). The Subject also has the right to object in writing at any time to the processing of his/her personal data. The right of access and objection can be exercised by sending an e-mail to the address OPHIDESSA, or by using the electronic contact form or the expression of interest form, in order to identify the Subject.
Alternatively, the Subject may contact the offices of the Company, which may ask the Subject to verify his/her identity before being able to satisfy his/her request.
CONTACTING THE PERSONAL DATA PROTECTION AUTHORITY
In the event that the Subject considers that the protection of his/her personal data is violated in any way, he/she may appeal to the "Personal Data Protection Authority":
Offices: 1-3 Kifissias Avenue, Athens 115 23
Telephone: 210 6475628
E-mail: contact@dpa.gr